What to do when faced with the loss of a Loved One?

1. Stating the fact of death at home - old age or long-term illness

You need to contact the family doctor or call emergency medical services (EMS) - 113; in any case, a medical report is required - a death confirmation protocol. In any case, a medical opinion - a death confirmation protocol - is required.

It should be taken into account that emergency medical service does not take the deceased to the morgue - funeral services do this. To arrange this service, you can contact any funeral home.

To request the transportation of the deceased to the morgue

+(371) 22 055 885

If death occurs abroad, or if the deceased needs to be transported abroad, it is advisable to contact an international repatriation service, which can assist with this matter.

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Apply for repatriation service

+(371) 22 055 885

2. Accident, violence, suicide or death in a public place

You need to call the police and emergency medical service (113); the police will determine if a forensic medical examination is required, and emergency medical service will issue a protocol on the statement of death. Emergency medical services do not take the deceased to the morgue; the police call the funeral service, which transports the deceased to the morgue for a forensic medical examination. This service is paid by the government.

It is unwise to sign a contract for the provision of a full range of funeral services with the service called by the police. Everyone has the right to consider funeral arrangements carefully and make decisions thoughtfully, without haste.

3. Transportation

The deceased must be taken to the morgue - it can be done by calling any funeral service.

When calling for transportation to the morgue at night time, there is no need to rush in order to sign an agreement for a full range of funeral services. It can be done the next day.

4. Death Certificate, State Social Burial Allowance

A death certificate can be obtained from the civil registry office only with a death confirmation protocol. State or municipal social burial allowances can only be received with a death certificate. The death certificate is also required for registering the burial site and handling inheritance matters.

5. Funeral Arrangements

Choosing funeral burial location and type - cremation or traditional burial. Selecting a funeral service provider. Choosing a burial place, a priest, musical accompaniment, funeral floristry, guests’ transportation to the funeral, a farewell hall, and a place for the funeral repast.

Post-Funeral Activities

Settlement of inheritance matters, beautification and maintenance of the cemetery, choice of a funerary monument and other accessories for the cemetery.

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Immediate Help
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+(371) 22 055 885
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